Privacy policy.

Sunshine Hire Co ("we", "us", or "our") is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with us.

1. What Information We Collect

We may collect personal information including, but not limited to:

  • Your name, phone number, email address, and business name

  • Event details and requirements you provide

  • Billing and payment information

  • Information from forms, emails, phone calls, or web enquiries

  • Website usage data (e.g., IP address, browser type, referring URL)

2. How We Collect Your Information

We collect information when you:

  • Submit a form on our website

  • Contact us by phone, email, or in person

  • Use our website or social media pages

  • Engage our services

Some data may also be collected automatically through cookies and third-party tools such as Google Analytics.

3. Why We Collect Your Information

We collect your information to:

  • Provide and deliver our services

  • Respond to your enquiries and requests

  • Send quotes, invoices, and booking confirmations

  • Improve our website and services

  • Comply with legal obligations

4. How We Use and Disclose Your Information

We only use or disclose personal information for the purpose for which it was collected or where you have consented, or as otherwise permitted by law.

We may disclose your information to:

  • Service providers (e.g., delivery or payment processors)

  • Business partners, where necessary to fulfil your request

  • Regulatory or legal authorities where required

5. How We Store and Protect Your Information

We take reasonable steps to protect your information from misuse, interference, loss, and unauthorised access, modification, or disclosure.

Data may be stored electronically or in hard copy and is secured through:

  • Password-protected systems

  • Access controls

  • Secure servers

6. Access and Correction

You may request access to the personal information we hold about you, or request that we correct any inaccurate or out-of-date information. Please contact us using the details below.

7. Cookies and Third-Party Tools

Our website may use cookies and analytics tools (e.g., Google Analytics) to collect statistical data about user behaviour. You can disable cookies in your browser settings, though this may affect website functionality.

8. Overseas Disclosure

We do not routinely disclose personal information overseas. If we do, it will be in compliance with the Australian Privacy Principles.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will be published on our website with the effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact:

Sunshine Hire Co
Email: hello@sunshinehireco.com.au
Phone: +61 493 851 111
Website: www.sunshinehireco.com.au